FAQ

Have questions? We're here to help.

How do I contact you if I miss my delivery appointment?

Please call (310) 510-0620 or email orders@catalinabeverage.com so we can help reschedule.

Do I need an appointment to deliver inbound freight?

Appointments are not required but preferred to ensure a timely receipt. Receiving hours for the Wilmington Warehouse are 5:00AM – 1:00PM and Bishop Warehouse are 6:00AM – 2:00PM.

Does Catalina Beverage sponsor organizations or events?

Yes, we consider select sponsorships.

How can I get a product list for all Catalina Beverage products?

For Avalon please click here. For Inyo and Mono Counties please click here. Additionally, please reach out to your sales rep for our full portfolio/packages.

I don’t know who my rep is, how can I get a hold of someone?

Please call (310) 510-0620 or email orders@catalinabeverage.com and we will connect you with the right person.

Will I still be able to pick up orders at your locations?

Pickup is available at both the Avalon and Bishop Warehouse for licensed accounts. Pick-up hours for both locations are M-F 8:00AM – 2:00PM. Note that this may vary based on day of week.

When can I expect to get my deliveries?

Delivery schedules are based on route and volume. For specific details, please reach out to your local sales rep. If you need product sooner, we are open for pickup during the week.

How do I go about getting my draft system serviced and/or cleaned?

Please call (310) 510-0620 or email orders@catalinabeverage.com and we will connect you with service.

What can I do with my expired product?

Please contact your local sales rep for more guidance.